Privacy Policy

Blue Water Express (“we”, “us”, or “our”) values and respects your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or use our pool services. By accessing or using our website, you agree to the terms and practices described in this policy.

Information We Collect:

Personal Information: When you make a purchase or contact us, we may collect personal information such as your name, email address, phone number, and payment details. This information is necessary to provide our services to you.
Usage Information: We may collect non-personal information about your interactions with our website, such as the pages you visit, the links you click, and the duration of your visit. This information helps us improve our website and provide a better user experience.

How We Use Your Information:

To Provide Services: We use your personal information to process your requests, communicate with you, and deliver the services you request.
Internal Purposes: We may use your information for internal purposes such as data analysis, improving our services, and enhancing our website’s functionality.
Marketing Communications: With your consent, we may send you promotional emails or text messages about our services, special offers, or other information that may be of interest to you. You can opt-out of receiving these communications at any time.

SMS Text Message Communications:

We use text messaging to communicate with you about your service. Normal messaging rates apply and the frequency of messages may vary. Mobile carriers are not liable for delayed or undelivered messages.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Information Sharing:

We do not sell, trade, or rent your personal information to third parties for their marketing purposes. However, we may share your information with trusted service providers who assist us in operating our website or delivering our pool services.
Legal Compliance: We may disclose your personal information if required by law or in response to valid requests from public authorities.

Data Security:

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
While we strive to safeguard your information, please note that no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.

Third-Party Links:

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or the content of those websites. We encourage you to review the privacy policies of any third-party websites you visit.

Updates to this Policy:

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the revised date will be indicated at the top. We encourage you to review this policy periodically to stay informed about how we collect, use, and protect your information.

Terms of Use

By accessing or using the Blue Water Express website, you agree to comply with and be bound by the following Terms of Use. If you disagree with any part of these terms, please do not use our website.

Website Content:

The content provided on this website is for general information purposes only. We make reasonable efforts to ensure the accuracy and timeliness of the information, but we do not guarantee its completeness or reliability. Any reliance on the content is at your own risk.
The content, including text, images, logos, and graphics, is the property of Blue Water Express and is protected by copyright laws. Unauthorized use, reproduction, or distribution of the content is strictly prohibited.

Booking and Payment:

To book our services, you must provide accurate and complete information. By submitting a service request, you authorize us to charge your provided payment method for the specified amount.
We reserve the right to cancel or refuse any request at our discretion, without providing a reason. In such cases, any payment received will be refunded.

Cancellation and Refunds:

Our cancellation and refund policy may vary depending on the specific service or package booked. Please refer to the cancellation and refund terms provided during the onboarding process or contact our customer service for more information.

Website Security and Conduct:

You are responsible for maintaining the security and confidentiality of any login credentials or account information associated with our website. You agree not to share your account details or allow unauthorized access to your account.
You agree not to engage in any unlawful, abusive, or disruptive behavior while using our website. This includes but is not limited to transmitting harmful or offensive content, attempting to gain unauthorized access, or interfering with the website’s functionality.

Limitation of Liability:

Blue Water Express and its affiliates shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your use or inability to use our website or services.
We make no warranties or representations regarding the availability, accuracy, or reliability of our website or the content. We reserve the right to modify, suspend, or discontinue any aspect of the website without prior notice.

Governing Law:

These Terms of Use shall be governed by and construed in accordance with the laws of the jurisdiction where Blue Water Express is headquartered, without regard to its conflict of laws provisions.

Changes to Terms:

We reserve the right to update or modify these Terms of Use at any time without prior notice. By continuing to use our website after any changes, you agree to be bound by the revised terms.

Got Questions? Contact Us.

If you have any questions or concerns about our Privacy Policy or Terms of Use, please contact us at info@bluewaterexpress.com.

Privacy Policy and Terms of Use